Reference

Privacy Policy For Your Account

cermat88 keeps your account details, wallet checks and device records tied to clear privacy rules before you enter Live Casino, Aviator or Super Bingo.

DANA data checksOVO wallet contextGoPay account recordsQRIS payment logs

Explore The Lobby Read FAQ

How Our Policy Applies In Indonesia

cermat88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters from the first account step: mobile number entry, password creation and wallet selection all create records we must handle carefully. This Privacy Policy explains what we collect, why we collect it and how long we keep it when you use DANA, OVO, GoPay,

1
QRIS, bank transfer references, chat support or device login. Access and eligibility depend on local law and are available only where local law permits. If you open the lobby from Semarang on mobile and later use desktop, we may connect both sessions to help secure your
2
account, prevent duplicate access and answer support requests with the right context. We do not sell your personal data. We use it to run account checks, process wallet activity, respond to your questions and protect the account you choose to open with us.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACTS

3 Ways To Ask About Data

Fast privacy help starts with the channel you already use for your account. We keep support paths simple so you can ask what data we hold, correct a profile detail or question a payment record without repeating your story across channels. Our team checks privacy requests against account ownership before making changes, because wallet records and login history can affect your access.

Team online

Live chat

Use live chat from the account menu when you need a privacy answer during an active session. Our team is available 09:00-23:00 WIB and may ask for your username, registered mobile number and latest QRIS reference.

Email request

Send privacy questions to the support email shown in your account page if you need a written record. We read requests daily, match them to your profile and reply with the next account step.

Account ticket

Open a ticket after login when your request involves DANA, OVO or GoPay records. The ticket keeps payment context attached, so we can check timestamps without asking you to resend screenshots repeatedly.

DATA HANDLING

6 Privacy Controls We Use

Privacy controls sit inside the account flow, not only inside this page. We separate login data, wallet references and support messages so each team sees only what it needs to solve your…

Account data

We collect the details needed to create and maintain your account, such as username, mobile number, password status and language setting. These records help us confirm ownership when you ask to update privacy choices.

Payment records

Wallet activity through DANA, OVO, GoPay and QRIS creates transaction references, time stamps and status labels. We use those records to reconcile deposits, check withdrawals and answer privacy questions tied to your wallet history.

Device signals

When you log in from Android, iOS or desktop browser, we may store device type, browser version and session time. These signals help us spot account takeovers and confirm whether a privacy request came from you.

Cookie choices

Cookies keep you logged in, remember basic display choices and support fraud checks. You can clear them through your browser settings, but doing that may require a fresh login and new account verification.

Retention checks

We keep records only for account operation, dispute handling, security checks and legal duties that may apply. When records are no longer needed, we remove them from active tools or restrict who can access them.

Change requests

You can ask us to correct profile details, explain a data category or update contact preferences. We verify the request through your account, then confirm what changed through chat, email or ticket.

Questions Before You Share Data

Before you open an account, you should know what happens to the details you enter. These answers focus on privacy choices, account records and payment context rather than game rules. If your question involves Live Casino, Hi Lo, Mobile Legends or Mega Fishing activity, we only use that play history where it is needed for account safety, dispute checks or support.

We ask for the details needed to create and protect your account, such as username, password, mobile number and wallet context. Extra checks may apply when payment records or account recovery need confirmation.

We keep payment references so we can match deposits, verify withdrawals and answer wallet questions. The record usually includes method name, time, status and account link, not your full wallet app history.

Yes. Contact us through live chat, email or an account ticket and explain what needs correction. We verify ownership first, then update eligible details or explain why a record must stay unchanged.

Cookies help keep your session active, remember basic account display choices and support security checks. If you clear cookies on Chrome, Safari or another browser, you may need to log in again.

We share only what is needed to process payments, detect fraud, maintain the account and answer your request. For example, QRIS status checks may require transaction references, time stamps and account matching data.

Send a request through the support email or open an account ticket after login. Include your username, registered mobile number and the data category you want explained, such as wallet records or device sessions.

We restrict future access after ownership checks, then keep only records needed for security, disputes and legal duties that may apply. We remove or limit other account data when it is no longer needed.

Privacy Policy For Your Account

3 Ways To Ask About Data

Live chat

Email request

Account ticket

6 Privacy Controls We Use

Account data

Payment records

Device signals

Cookie choices

Retention checks

Change requests

Questions Before You Share Data

01 What personal data do we ask for when you open an account?

02 Why do we keep DANA, OVO, GoPay and QRIS references?

03 Can you ask us to correct your account details?

04 How do cookies affect your privacy on mobile and desktop?

05 Do we share your data with payment or security partners?

06 How can you ask what data we hold about you?

07 What happens if you close your account access?

Related Pages